This week, the Dover Public Library migrated to a new computer system called Atriuum. To do this, all of our data, including book and patrons records, had to be transferred to the new system. In doing so, there have been some glitches that we are working hard to correct as efficiently as possible.
One of the biggest issues we’ve run into so far is that the PIN numbers on all of our patron records were reset to a new default in the transfer.
Your default PIN is now the last four digits of your CARD number.
We are also experiencing some confusion regarding holds, or reserves. While a lot of the reserve data did transfer, there may be duplicates or other oddities that occur due to the transitional time over the last week. These will be worked out on their own over time.
We ask for your patience and understanding as we work out the kinks that come from migrating data to a new computer system.
On a more exciting note, Atriuum also came with a brand new OPAC or Online Public Access Catalog. The OPAC is all for you. Here you can log in to your account, see what you have out, place reserves, and more. While we are still setting up some of the functions, feel free to play and email us if you have any questions or concerns.
While the switch comes with some growing pains, we believe that, once this time of transition is over, the new system and OPAC will enable us to serve you, our patrons and our community, better than ever before.
Thank you for your continued support!
-The Dover Public Library Staff